Authentication is a Speed Bump for Fraudsters (and for Legitimate Customers)

Somebody logs on to your online banking site to change their mailing address. No big deal, right? People move all of the time, so an address change performed online seems perfectly reasonable. Now, a couple of days later that same …

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When the Customer does NOT Tell You They Moved: Addressing Red Flag Compliance Gaps

An anxious and overwhelmed driver pulls a U-Haul truck into the driveway of the home he just sold. The driver has a lot on his mind and attempted to put together a complete list of things he needed to get …

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Trying to solve today’s Address Change problems with yesterday’s tools

In a well-aged Minneapolis neighborhood, not far from my office, there is a typewriter repair shop. Every time I drive by, I find myself peering into the shop windows looking for signs of life. I certainly wish the owner of …

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