Identity Takeover Fraud: The New Face of an Old Scam

07.05.17 | BAI Banking Strategies | The takeover bid banks hate: Identity takeover of consumer accounts Matt Schraan, Vice President of Product Development at ID Insight, describes the prototypical identity takeover scheme and provides guidance on how to stop it. …

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Millennials and Fraudsters First to Embrace Mobile Wallets

Millennials are leading the charge where technology and financial payments come together. Unfortunately, fraudsters also like to jump on new technology while businesses are still working out the kinks and have not yet discovered critical process gaps. This time, the …

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Date Posted: April 21, 2017 Author: Jack Sundstrom Category:   Featured, IDI Blog,

In Praise of (Identity) Maintenance

I recently listened to an episode of the Freakonomics Radio podcast titled “In Praise of Maintenance.” This episode explores the tradeoffs between innovation and maintenance, and raises the question if this is just a false dilemma. Do we really need …

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Account Takeover: When the phone is baloney

Criminals have always figured out new ways to perpetrate account takeover (ATO) fraud, and a popular new method exploits a very common method of authentication: customer phone numbers. A new report released last week indicates that account takeover on mobile …

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Minneapolis-based ID Insight helps financial institutions pinpoint account theft

11.19.2016 | StarTribune.com | By Neal St. Anthony Founder Adam Elliott’s software company ID Insight is sort of a microbrewer in the land of the Budweisers that dominate the technology war against cybercriminals. “I think we’ve created a pretty good brew,” …

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Date Posted: November 21, 2016 Author: Jack Sundstrom Category:   Company News, Featured, News Articles,

Beware address hijacking

09.09.16 | Banking Exchange | When you call and the “customer” says “go ahead,” it may not be your customer “Why are 25 people from all over the country moving to a vacant lot in Brooklyn?” Adam Elliott not only asks …

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Paperless Banking: Even in the Digital World, Mailing Addresses Still Matter

In our last two posts, we described how the move to paperless banking has unintentionally caused a significant rise in outdated contact information on the customer information file (CIF) – specifically mailing addresses – and explored how financial institutions are …

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Date Posted: December 8, 2015 Author: Jack Sundstrom Category:   Featured, IDI Blog,

FACTA’s Red Flags Rule May Give Financial Institutions a False Sense of Security

Reprinted with permission from Thomson Reuters, ID Insight’s Adam Elliott provides his expert opinion in a WestLaw Journal article entitled “FACTA’s Red Flags Rule May Give Financial Institutions a False Sense of Security.”

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Authentication is a Speed Bump for Fraudsters (and for Legitimate Customers)

Somebody logs on to your online banking site to change their mailing address. No big deal, right? People move all of the time, so an address change performed online seems perfectly reasonable. Now, a couple of days later that same …

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When the Customer does NOT Tell You They Moved: Addressing Red Flag Compliance Gaps

An anxious and overwhelmed driver pulls a U-Haul truck into the driveway of the home he just sold. The driver has a lot on his mind and attempted to put together a complete list of things he needed to get …

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