Account Takeover: When the phone is baloney

Criminals have always figured out new ways to perpetrate account takeover (ATO) fraud, and a popular new method exploits a very common method of authentication: customer phone numbers. A new report released last week indicates that account takeover on mobile …

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ID Insight Takes On Phone Fraud with New Solution

FOR IMMEDIATE RELEASE                 Contact: David Hlavac – for ID Insight                                               …

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Minneapolis-based ID Insight helps financial institutions pinpoint account theft

11.19.2016 | StarTribune.com | By Neal St. Anthony Founder Adam Elliott’s software company ID Insight is sort of a microbrewer in the land of the Budweisers that dominate the technology war against cybercriminals. “I think we’ve created a pretty good brew,” …

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Date Posted: November 21, 2016 Author: Jack Sundstrom Category:   Company News, Featured, News Articles,

ID Insight Expands Financial Fraud Prevention Platform

FOR IMMEDIATE RELEASE                 Contact: David Hlavac – for ID Insight                                               …

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Paperless Banking: Even in the Digital World, Mailing Addresses Still Matter

In our last two posts, we described how the move to paperless banking has unintentionally caused a significant rise in outdated contact information on the customer information file (CIF) – specifically mailing addresses – and explored how financial institutions are …

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Date Posted: December 8, 2015 Author: Jack Sundstrom Category:   Featured, IDI Blog,

Paperless Banking: Leaving the Mailbox Door Wide Open for Fraud

In our last post, we discussed how paperless banking has unwittingly created a multi million-dollar return mail problem, particularly for smaller institutions that can ill afford wasteful spending. Today, we want to talk about how paperless banking may be giving …

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Date Posted: December 1, 2015 Author: Jack Sundstrom Category:   Featured, IDI Blog,

Paperless Banking: A Weak Link in Customer Relationships

The digital age has brought convenience and immediacy – not to mention lower costs – to the way banks communicate with customers. However, paperless banking has inadvertently created a weak link in the customer communication chain: stale addresses. Without a …

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Authentication is a Speed Bump for Fraudsters (and for Legitimate Customers)

Somebody logs on to your online banking site to change their mailing address. No big deal, right? People move all of the time, so an address change performed online seems perfectly reasonable. Now, a couple of days later that same …

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When the Customer does NOT Tell You They Moved: Addressing Red Flag Compliance Gaps

An anxious and overwhelmed driver pulls a U-Haul truck into the driveway of the home he just sold. The driver has a lot on his mind and attempted to put together a complete list of things he needed to get …

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EMV Ain’t Cheap, Baby: How card issuers can mitigate risk, save money and protect customers

Fraud of any kind is costly for card issuers, and not just for the obvious reasons. With millions of cards – as many as 650 million – being re-issued in 2015 as part of an industry-wide transition to EMV “chip …

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