First Party Fraud: When the Customer Is NOT Always Right
Guest Blog post by ID Insight’s Adam Elliott, posted on Retail-Merchandiser.com
Recent data breaches are front-and-center in the public consciousness, with retailers and banks scrambling to provide answers and customers worried about the safety and security of their accounts and identities.
However, while high profile breaches serve to raise consumer awareness, as well as retailer responsiveness, some consumers are using both reactions to perpetrate more fraud. With such widespread publicity, it is likely that thousands of fraudsters with no connection to the original data breach may take notice and exploit retailer’s willingness to remediate the situation… See the full post on Retail-Merchandiser.com